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Unified Communications & Collaboration
Providing Visibility Without Borders with Performance Management and Monitoring for any Public Cloud, Private Cloud, Hybrid Cloud, or On-Premise UC&C Environment

Keeping People Connected and Collaborating

Unified Communications & Collaboration (UC&C) services need to be available and perform well all the time to support your business or organization as you engage with customers, prospects, partners, vendors, and employees. As more and more people must work remotely, keeping them connected and collaborating has never been more critical. Having a complete vendor-agnostic holistic view and robust performance management capabilities is no longer a "nice to have" - it is essential for success.

Poor performance, under-utilization, application unavailability, and service disruptions to your UC&C services all have painful costs that, depending upon your industry, can have significant negative impacts on:

  • Money - lost revenue, revenue delays, and costly service repairs
  • Risk - lost customers, poor service levels, statutory violations, brand damage, and impairing critical services where lives are at stake
  • People - lost productivity, high frustration, poor user experience, communication breakdowns, and reduced flow of information
  • Time - wasted trying to identify and solve problems and lost when applications are degraded or down that you never get back
MONITOR Comprehensively & Completely
  • End-User Experience
  • Passively & Actively
  • Voice, Video, or Data in Real-Time
  • Health of UC&C Environment
SEE & UNDERSTAND What Matters Most
  • Real-Time Voice & Video Performance
  • Call Signaling Server Performance
  • Network and Service Enablers
  • Business Applications
WORK ACROSS & WITHIN Any & All UC&C Environments
  • Any & All Vendors
  • All Applications at Any Scale
  • Simple to Highly Complex Cloud, Hybrid Cloud, Private Cloud & On-Premise UC&C Applications
SUPPORT All Aspects of the UC&C Environment
  • Pre-Deployment Planning & Assessments
  • Base-lining & Rollout
  • Ongoing Operations & Management

UC&C Key Focal Areas

Video and Web Conferencing

Understand the power that NETSCOUT Visibility and UC&C Performance Monitoring technology provides to protect the user experience in Video and Web Conferencing platforms and applications.

Contact Centers

See how NETSCOUT is helping companies monitor and manage their Contact Centers comprehensively and completely.

UC&C in the Cloud and Unified Communications as a Service (UCaaS)

Learn how NETSCOUT's market-leading UC&C Performance Monitoring technology is enhanced with software-based instrumentation designed for the Cloud.

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