Networks Unlimited places highly in Channelwise Customer Care Distributor of the Year Award
By Anton Jacobsz, CEO
CENTURION – 07 December, 2020 – We are pleased to report that Networks Unlimited recently came second in the annual Channelwise Awards Customer Care Distributor of the Year award. This is the first year that we entered the awards.
The annual competition from Channelwise Africa, which talks to the IT channel of resellers in South Africa and English-speaking Africa, polls resellers on their favourite vendors and distributors across various categories, comprising infrastructure; networking; end user devices; printers and peripherals; security; and components and accessories.
The Customer Care Distributor of the Year award was instituted for the first time this year, reflecting how reseller partners ranked the level of service they had received over the year.
Channelwise reports that it is of particular significance as we consider the disruptions to the channel in this year of Covid-19. Resellers were asked to score their chosen distributors on a number of pertinent issues: stockholding, communication, value-added services, self-help tools, adaptability, innovation, and going the extra mile. Where 100 resellers or more cast their votes for a distributor, these scores were averaged to find the Customer Care Distributor of the Year.
We were very pleased to be placed second in this brand-new category, particularly as we have taken great pains during the hard lockdown to continue working even harder on our core value of putting our channel partners first. And so I would like to say a heartfelt thank you to our partners who voted us into this prominent position in this category.
As I have mentioned before, we are with you every step of the way in securing your networks, your customers, your business and your livelihood. Let’s keep moving forward together, one day at a time.