• Overview

    Developed for Managed Service Providers (MSPs), Altaro Office 365 Backup for MSPs enables you to provide your customers with backup and recovery services for Office 365 mailboxes, backing up their Office 365 emails to Altaro's Microsoft Azure infrastructure.


    Pay Altaro an all-inclusive fee per mailbox per month that includes backup storage and access to our multi-tenant, cloud-based console that enables you to manage all your customers' mailbox backups centrally. You can set up your own pricing model and enjoy the flexibility of adding and removing mailboxes as needed. You only pay for those backed up per month.

    Multi-tenancy

    Back up, manage and monitor all your customers' Office 365 mailboxes through Altaro's multi-tenant cloud-based management console.

    Provide backup services

    As Microsoft doesn't provide native backup options, Altaro enables you to back up your customers' Office 365 mailboxes with ease.

    Pay per mailbox per month

    Pay one fee per mailbox, per month - this includes backups, storage, support and management console, and serve your customers at the price point you decide on.

    No contracts

    Starter pack covering up to 30 mailboxes per month across all your customers, with no binding contracts. Scale to tens of thousands of mailboxes.

    Storage to Azure included

    Hassle-free storage: Your customers' Office 365 mailbox backups are automatically saved to Altaro's secure cloud backup location hosted on Azure.

    Why do I need a backup solution for my customers' Office 365 mailboxes?

    There's a common misconception that Microsoft fully backs up Office 365 data as part of the subscription, but this is not the case.

    • Microsoft doesn't provide native options to back up Office 365 mailboxes – Microsoft is responsible for providing the necessary infrastructure and ensuring Office 365 works, but it's the customer's responsibility to protect its Office 365 data.
    • Microsoft cannot help with unexpected data loss or damage – Having a solid backup solution in place ensures that even if items disappear from the mailbox or are rendered useless, the customer has access to a backed-up copy, eliminating repercussions that could arise from the missing data; thus ensuring business continuity.
    • Problems with accessing and searching email data – Without a single backup location for a company's mailboxes, this data cannot be protected and stored centrally for easy access, searching and recovery.

    That's why you need to backup Office 365 mailboxes.

    Benefits of Altaro Office 365 Backup

    The Altaro Office 365 Backup for MSPs subscription program enables you to back up and restore all your customers' Office 365 mailboxes through a monthly subscription, with no upfront fees. And you can centrally back up, manage and monitor them all through Altaro's multi-tenant cloud-based management console, making it easy and hassle-free for you to provide and bill for Office 365 backup services.

    Altaro Office 365 Backup for MSPs automatically backs up emails, attachments, calendars and contacts several times per day and saves them to a secure cloud backup location on Altaro's Microsoft Azure infrastructure. Industry-leading round-the-clock support is also included.

    Restore Destination
    Restore Mailbox
    Item Level Restore Tree
    Audit
    • Hassle-free Office 365 mailbox backup - Enjoy the convenience and ease of backing up your customers' Office 365 mailboxes - emails, attachments, calendars and contacts - to Altaro's Microsoft Azure infrastructure.

    • Add mailboxes fast - Once you register your customer's Office 365 organisation, Altaro allows you to select all or any individual mailboxes you wish to back up. It's that simple. Altaro Office 365 Backup also allows you to auto-provision new mailboxes so that once they are created, they are automatically added to the backup list.

    • Easily restore deleted items and lost or damaged mail items - Benefit from various restore options for entire mailboxes as well as granular restore of selected mail items, such as restoring back to the same mailbox.

    • Browsable mailbox backups - Search and browse through your customers' mailbox backups through various filters, avoiding separate time-consuming searches.

    • Worry-free, secure storage - Your customers' Office 365 mailbox backups are automatically saved to Altaro's secure cloud backup location hosted on Microsoft Azure. This way, you don't have to think about setting up your own servers to save backups to, or worry about SLAs.

    • Audited, anti-tampering logs - Because Altaro hosting your customers' Office 365 backups, all backup-related actions are audited and as a result, backup logs are tamper-proof.

    • Central multi-tenant management - Manage and monitor all your customers' Office 365 mailbox backups through a single online console.

    • No upfront costs

    • Unbeatable value - Ask us about our advantageous pricing; you are then free to establish your own pricing model. Volume discounts apply for 500+ mailboxes, making it even more cost-effective for you as you scale to tens of thousands of mailboxes.

    • Pay per mailbox, per month - Pay as you go: Pay for what you use, adding or removing mailboxes and only paying for the mailboxes backed up each month.

    • Recurring revenue - Charge your customers a recurring monthly fee for backing up their Office 365 mailboxes and managing their backups on Altaro's infrastructure.

    • SharePoint and OneDrive backups - Coming soon.

    • Lightning Fast Support Response Guarantee, 24/7 - 22-second average support call pickup. Live chat. Speak directly with an expert. No tier 1 agents or gatekeepers.

    • Join the community - Join more than 2,000+ Altaro MSPs worldwide

  • Features

    Microsoft does not back up and recover its subscribers' Office 365 emails and cannot help if unexpected data loss or damage occurs. At the same time, professional MSPs cannot offer Office 365 services to their customers without also providing mailbox backup services. This is why Altaro Office 365 Backup was created for MSPs - to provide you with the reliable backup and recovery solution you need.

    Altaro Office 365 Backup for MSPs automatically backs up Office 365 mailboxes several times per day to a secure cloud backup location hosted by Altaro.

    MSPs can manage and monitor the mailboxes they are handling per customer through a centralised, multi-tenant online management console, at a monthly fee.

    Office 365 mailbox backups: Back up your customers' Office 365 mailboxes automatically throughout the day, including all emails, attachments, calendars and contacts within a user's mailbox

    Fast and simple mailbox recovery: Various restore options, for entire mailboxes as well as granular restore of selected mail items, such as restoring back to the same mailbox or exporting to PST.

    Adding mailboxes is a breeze: Altaro allows you to quickly select the mailboxes in a customer's organization that you wish to back up. You can also auto-provision new mailboxes to be added to the backup list once they are created.

    Archiving or migrating mailboxes: All emails within an Office 365 mailbox can be restored to a downloadable PST file. The PST file can then be opened in Outlook to view and restore individual emails and attachments. This is ideal for archiving or migrating a user's mailbox.


    Minimal recovery point objective: Backups take place automatically several times per day, ensuring a low recovery point objective (RPO) in case of data loss or damage.

    Secure, hassle-free storage: Your customers' Office 365 mailbox backups are automatically saved to a secure cloud backup location hosted by Altaro. So you needn't worry about setting up your own servers to save backups to, or fret over SLAs.

    Multi-tenant: MSPs can manage and monitor all the email backups they are handling across all their customers through Altaro's centralised, multi-tenant online management console.

    Tamper-proof backup logs: An added advantage of Altaro hosting your customers' Office 365 backups is that the logs are tamper-proof as the systems are fully audited. You can therefore meet customers' compliance requirements to provide proof of all interactions with email content. Audited actions include mailbox backup enablement or suspension, content restoration from a mailbox and opening a mailbox to browse. The audit can also be exported.


    Ease of access: By backing up all a company's mailboxes into one location, this data can be managed, monitored, protected and stored centrally, for easy access, searching and recovery.

    Easy billing: Enjoy a convenient, ordered view of the total mailboxes backed up for each of your customers, making it simple and fast for you to know what you need to bill per customer.

    Searchable and browsable: Mailbox backups are searchable and browsable through various filters, taking the hassle out of searches. Filters include Sender, Recipients, Subject, and Attachment Names.


    Pay as you go: Add or remove mailboxes as needed, and only pay for the boxes backed up per month. There are no upfront fees. One monthly fee applies per mailbox that includes backups, storage, 24/7 support and management console.

    Volume discounts: The more mailboxes you have across all your customers, the more advantageous the price and the greater the revenue for you.

    Two factor authentication (2FA): Altaro's multi-tenant management platform supports 2FA for added security.

    256-bit AES encryption: All Office 365 backed up data is secured through AES 256 bit encryption and stored in Altaro-managed Azure storage.

    SharePoint and OneDrive backups: Coming soon

Subscribe now to receive our latest updates and promotions

Networks Unlimited
Offering the best and latest solutions within the converged technology, data centre, networking, and security landscapes.

Copyright 2019 Networks Unlimited | The Key to IT Security & Networking Communications.