• Overview

    Altaro Office 365 Backup provides you with backup and recovery services for Office 365 mailboxes, backing up your Office 365 emails to Altaro's Microsoft Azure infrastructure.

    Back up your Office 365 mailboxes

    As Microsoft doesn't provide native backup options, Altaro enables you to back up and restore your Office 365 mailboxes with ease.

    One all-inclusive fee


    Your subscription includes backups, storage, 24/7 support and access to a central management console for one or more years.

    Scalable


    Minimum annual payment of only 10 mailboxes. You can scale to tens of thousands of mailboxes.

    Hassle-free storage


    Your Office 365 mailbox backups are automatically saved to Altaro's secure cloud backup location hosted on Microsoft Azure Infrastructure.
    Pay one all-inclusive annual or multi-year fee that includes backup storage and access to our cloud-based console that enables you to manage all your mailbox backups centrally.

    Why do I need to back up my Office 365 mailboxes?

    You may believe that Microsoft fully backs up Office 365 data as part of the subscription, but this is not the case. Office 365 was not built to provide data protection services.

    • Microsoft doesn't provide native options to back up Office 365 mailboxes – While Microsoft holds responsibility for providing the infrastructure and ensuring Office 365 works, it's the customer's responsibility to protect its Office 365 data.
    • Microsoft cannot help with unexpected data loss or damage – If mailbox items are deleted, damaged or destroyed, a robust backup solution will save the day, by ensuring you have access to a backed-up copy. This way, you don’t have to face the dire consequences of missing data.
    • Problems with accessing and searching email data – If you do not have a single backup location for all your company's mailboxes, you cannot protect and store this data centrally for easy access, searching and recovery.

    So you need to back up your Office 365 mailboxes.

    Benefits of Altaro Office 365 Backup

    With Altaro Office 365 Backup, you can back up and restore all your organization’s Office 365 mailboxes through an annual or multi-year subscription. And you can centrally manage and monitor them your backups through Altaro's cloud-based management console.

    Altaro Office 365 Backup automatically backs up Office 365 mailboxes several times per day and saves them to a secure cloud backup location on Altaro's Microsoft Azure infrastructure.

    Select Mailboxes
    Restore Options
    Restore Emails
    • Hassle-free - Benefit from the ease and convenience of backing up your Office 365 emails, attachments, contacts and calendars to Altaro's Microsoft Azure infrastructure.

    • Fast and easy mailbox addition - Once you register your Office 365 organisation, you can select all or any individual mailboxes you wish to back up. It’s that simple. You can also auto-provision newly added mailboxes to be automatically added for backup.

    • Easily restore mail items that are misplaced, deleted, damaged or destroyed - Access various restore options both for entire mailboxes and for granular restore of selected mail items.

    • Searchable mailbox backups - Browse and search your mailbox backups through various filters and avoid separate time-consuming searches.

    • Robust, secure storage – Altaro Office 365 Backup automatically saves your mailbox backups to Altaro's secure cloud backup location hosted on Microsoft Azure. No need to worry about having to set up your own servers to save backups to!

    • Tamper-proof logs – Another benefit of Altaro hosting your Office 365 backups is that the systems are audited and your logs are tamper-proof.

    • Centralized management - Manage and monitor all your organization’s Office 365 mailbox backups through a single online console.

    • SharePoint and OneDrive backups - Coming soon.

    • Lightning Fast Support Call Response Guarantee, 24/7 - 22-second average support call pickup. Live chat. Speak directly with an expert. No tier 1 agents or gatekeepers.

    • 256-bit AES encryption - All Altaro offsite backup copies automatically benefit from 256-bit AES encryption through the secure passphrase you configure upon initial setup. You can optionally allow your customers to set their own passphrase for added security. Encryption is optional for local backups.

    • RMM integration - Use the Altaro VM Backup ConnectWise Automate (formerly LabTech) Plugin to automatically raise Alerts and Tickets in your ConnectWise Automate Control Center

    • 'Best support in the IT industry': 24/7 - 22-second average call pick up, live chat, speak directly with an expert, no tier 1 agents or gatekeepers

    • Join the community - Join more than 2,000+ Altaro MSPs

  • Features

    As Microsoft does not offer its subscribers Office 365 backup and recovery services, Altaro provides the solution you need.


    Altaro Office 365 Backup automatically backs up your company's Office 365 mailboxes several times per day to a secure cloud backup location managed by Altaro.

    Office 365 mailbox backups: Office 365 mailboxes are automatically backed up several times a day.

    Fast and simple mailbox recovery: Various restore options, for entire mailboxes as well as granular restore of selected mail items, such as restoring back to the same mailbox.

    Simplicity of adding mailboxes: As soon as you register your Office 365 organisation, Altaro enables you to select the mailboxes you wish to back up. Altaro also allows you to auto-provision new mailboxes to be added automatically.

    Minimal recovery point objective: As backups take place automatically throughout the day, you can enjoy a low recovery point objective (RPO) in case of data loss or damage.


    Sure-fire backup storage: You don't need to set up your own backup storage servers as your Office 365 mailbox backups are automatically saved to a secure cloud backup location managed by Altaro.

    Centralized backup management: Benefit from a single, central view of all your Office 365 mailbox backups through Altaro's cloud management console.

    Ease of access: As all a company's mailboxes are backed up to one location, this data can be managed, monitored, protected and stored centrally, for easy access, searching and recovery.

    Searchable and browsable: Mailbox backups are searchable and browsable through various filters, taking the hassle out of searches. Filters include Sender, Recipients, Subject, and Attachment Names.


    Manage customer billing: Monitor all your customers’ backup usage through the CMC and get a detailed view of the number of VMs backed up per customer per month for your own billing; and if you also provide data storage on your own servers, you can additionally manage, monitor and bill for each customer’s storage consumption per month.

    Grant CMC access to your customers – You can grant your customers access to the Altaro Could Management Console, enabling them to manage and monitor their own VM backups without accessing other customers’ information.

    All features included:

    Backup

    • Auto creation of backup jobs
    • Back up mailbox, including attachments, calendars & contacts
    • Back up Sharepoint & OneDrive (coming soon)

    Recovery

    • Restore full mailbox
    • Granularly restore mailbox emails
    • Recover to original mailbox
    • Recover to alternate mailbox
    • Export to ZIP or PST
    • Restore from any point in time
    • Quick & advanced search features

    Management

    • Single cloud console to manage the solution
    • Audit log
    • Auto provision user backups
    • Manually enable/ disable mailbox backups

    Storage

    • Altaro managed Azure cloud infrastructure
    • Full AES 256 encryption
    • Indefinite retention

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